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Business & Mission Support Applications

MSI has been involved in design, development, integration, testing, and support of enterprise applications to directly support business and mission goals for our customers, including:

• Great Lakes Bridge Hour Study. – An analysis of the methodology used to establish fair and reasonable rates for pilotage services on the Great Lakes.  The study includes consideration for a diverse set of stakeholders with competing demands.  Alternatives are being developed to address the wide range of concerns expressed by stakeholders.  The rigor and presentation of the analysis must address inquiries from Congress.  Customer:  U.S. Coast Guard
• Coast Guard Doctrine Development. – A Draft Doctrine and Process Guide governing the establishment and management of a doctrinal pyramid structure for promulgated policy and doctrine within the Coast Guard.  The doctrine provided clear guidance on the appropriate use and development of policy, doctrine, and tactics, techniques and procedures (TTP) in the Coast Guard.  The Process Guide outlined development and review processes and defined templates and format for each type of promulgated guidance.  Customer:  U.S. Coast Guard
• Requirements and Capability Analysis and Management Doctrine (Pub 7-0). – A draft document that provides Coast Guard Doctrine outlining the roles, responsibilities, and guidance for analyzing and managing requirements within the Coast Guard and developing or sustaining capabilities to satisfy those requirements.  Pub 7-0 is a Capstone Doctrine, with several supporting process doctrines providing more detailed guidance in focused areas.  Customer:  U.S. Coast Guard
• Coast Guard Planning Doctrine (Pub 5-0). – Provides a collection of doctrinal publications to categorize the policy and planning doctrine and support an identified overall doctrine hierarchy for all operations and support within the Coast Guard (later validated by the Riker Doctrine Study Group).  Pub 5-0 includes enduring best practices to provide guidance on mission analysis, performance assessment, and planning within the Coast Guard from Strategic to Operational and Tactical implementation.  Customer:  U.S. Coast Guard
• Coast Guard Lexicon. – A Coast Guard reference lexicon providing alignment of terms and acronyms throughout the Coast Guard.  The lexicon was originally populated from over 400 Coast Guard, DHS, and DOD references.  The lexicon supported both recommended definitions and supporting definitions for terms used in specific applications in the Coast Guard.  Customer:  U.S. Coast Guard
• Unified Performance Logic Model (UPLM) Development. – Developed the UPLM for the Office of Planning and Performance (CG-81).  The UPLM is a “cognitive” mapping tool that captures the relationships between implementing capabilities, functional requirements, activities, outputs and goals/outcomes achieved.  The model clarifies the relationship between operational performance (risk management) and support (readiness management).  UPLM has both descriptive and prescriptive applications to facilitate and support causal analysis and organizational and performance metrics alignment and features a standardized, disciplined planning and management lexicon.  Customer:  U.S. Coast Guard
• Law Enforcement Information System (LEIS II). – Coast Guard-wide distributed information system to support tactical, patrol planning and program planning users in the conduct of the Coast Guard’s Law Enforcement Mission.  Customer:  U.S. Coast Guard
• Aids to Navigation (AtoN) User Study. – Developed an approach to support multiple business decision activities regarding the AtoN program scope and possible funding sources.  Approach identified which AtoN resources were important to mariners, and how they were being used for navigation, by canvassing reliable AtoN system users.  Data collection was accomplished using various methods, including a website developed to capture user responses directly into a database for follow-on analysis.  Customer:  U.S. Coast Guard
• Operations Information System (OIS). – Mobile, distributed information system to support operational control, data collection, and mission prosecution for Coast Guard small boats, stations, and groups.  Customer:  U.S. Coast Guard
• Facilities Management Information System (FMIS). – Distributed information system to support decision-making needs of Coast Guard facilities managers (G-O, G-N, G-T), including rehosting of the Abstract of Operations (AOps) system to maintain statistics on use of operational Coast Guard assets.  Customer:  U.S. Coast Guard
• Ferry Freight Handling, Ticketing & Administration System. – Designed and developed an integrated PC-based application to handle all aspects of freight handling, passenger ticketing, and operational administration of the ferry system.  Distributed application, which included installations at each shore-based terminal and each ferry, with effective data management and synchronization. Customer:  Fishers Island Ferry District
• Delivery Order Tracking System (DOTS). – Distributed information system to support centralized ordering and life cycle management of the Coast Guard’s migration to a new computing platform (SW III).  Integrates data requirements with LUFS, ACPMIS, WALES, and AIM/PPA information systems to promote data sharing and consistency.  Customer:  U.S. Coast Guard
• Site Survey Support Tool (SSST). – Distributed information system for planning, development, and implementation of site surveys and field data collection for migration to a new generation of computing platforms (SW III).  Customer:  U.S. Coast Guard
• LORAN Operations Information System (LOIS2). – Distributed information system to support collection and analysis of LORAN system operating status information.  Customer:  U.S. Coast Guard
• Networked Microcomputer System Development & Support
• Provided system design, network configuration and development support to upgrade PC-based information systems of a commercial restaurant operation.  Customer:  Abbott’s Lobster in the Rough
• Provided troubleshooting, development, and operational support for a PC-based accounting system used by a multi-location retail store.  Customer:  Casual Curtain
• Designed and developed application to manage scheduling and tracking of extinguisher maintenance inspections.  Customer:  Shoreline Fire Equipment
• Waterways Usage Profiles. – Development of a consolidated collection of descriptive data characterizing waterways users and demands for Coast Guard services in the Coastal Zone.  Data collected from multiple sources, internal and external to the Coast Guard, and accessible for geographic presentation and incorporation into mission analysis models.  Latest data collection efforts include an interactive World Wide Web mariner questionnaire.  Customer:  U.S. Coast Guard
• Ship and Aircraft Coating Systems. – Identified, quantified, and analyzed processes, equipment, and materials used for surface preparation and application of coating systems on various U.S. Coast Guard cutters and aircraft.  Populated database with relevant data to support future decisions for proposed changes to materials and coating techniques.  Customer:  U.S. Coast Guard

Updated 3 March 2014